Tag Archive

approaches business change change management cognition compliments confidence creativity culture decision-making process decisions emotional intelligence emotions employees feelings Harvard Business Review Influence information innovation intuition knowledge leadership management motivation organization Performance Personality perspective power problem process rationale relationships rules solve subconscious Talent team Techniques technology The Atlantic The Economist The New Yorker Thoughts training

Emotionally Intelligent Computers

As we make computers more human, we learn more about us. This has already changed how we see our skills, talents and intelligence. How we see emotional intelligence, personalities and leadership will change too. Computers can now read our emotions by reading our faces. The tool is facial recognition software. These three articles cover this […]

The “Big Three” Time Wasters in Business

The big three time wasters in business are emails, meetings and white tape, companies’ internal bureaucracies. All three aren’t new to most; however, what might be new is their severity. The problem isn’t just pain and suffering – our complaining. It’s also hard attacks on productivity. For instance, McKinsey found people spending 20% of their […]

Software Softening Our Brains?

Quick, by hand, calculate: 186 x 3,086 = ? 196,452 ÷ 2,568 = ? Why? For the same reason we exercise. Modern conveniences and technology require less muscle. Same occurs with our brains. We don’t have to train our minds to remember things because apps in smart phones and software in computers do it for […]

Why Problems Occur (Alert #7): One over Many

This entry is part 8 of 9 in the series Why Problems Occur

This entry is part 8 of 9 in the series Why Problems OccurGiven many causes of a problem, humans tend to focus on one as the cause rather than the pattern they produce, a form of anchoring. Scapegoats are good examples: blaming one is easier for our minds to grasp than blaming a group. When […]

Your Brain, the Final Frontier

“Space, the final frontier” introduced Star Trek’s original series, but assessments of our human knowledge indicate that the space between our ears is more of a frontier than the space above our heads is. That is a major reason the American Association for the Advancement of Science (AAAS) has proposed that the Next Big Thing […]

Emotions and Intuition as Foundation of All Decisions

One of the more contrarian perspectives that has helped me appreciate people’s decisions is that emotions and its interpretive big sister, intuition, form their foundation. Even a logical decision comes about because of a person’s emotional preference for logic. While this does not mean logic, reason and rationales are not involved; it does mean they […]

Mobile Workforce: Less “Face Time,” Less Advancement

One day long ago, I was working late for an employer when the President walked into the department and commented, “You’re working late!” I replied, “Yes, my wife is out of town, so I figured I would catch up on a few things.” “I wish more thought the same way,” he concluded and continued his […]

Creative Innovation (Pt 10): Information & Interruptions

This entry is part 10 of 15 in the series Creative Innovation

This entry is part 10 of 15 in the series Creative InnovationToday, we have expansive, quick access to information. Moreover, we have sophisticated reminders of communications we receive and the tasks to do, all of which contains information too. As a result, this information usually arrives as interruptions too. The problem is that “Too Much […]

Our Personalities: Crashing Others’ Expectations

As computers and robots are able to perform more of the mental and physical tasks of humans, we are finding they can become more unnerving to us. Why is that? “Mapping the Uncanny Valley” (The Economist, July 21, 2012 edition) examines the work of Kurt Gray (University of North Carolina) and Daniel Wegner (Harvard) to […]

Plug ‘n Play Employees: Not Enough Qualified People

How many times have employers exclaimed, “It’s so difficult to find qualified people”? Well, James Surowiecki’s article, “Mind the Gap” (The New Yorker, July 9 & 16, 2012 edition) ironically claims it’s the employers who are creating their own problem. I first experienced this when a friend working for a local manufacturer claimed they couldn’t […]

Entering the Golden Age of Women in Business

If you have a son and a daughter both under college age, odds are greater that she will become CEO of a Fortune 500 company. As I was writing my book, The Feminine Influence in Business (more), in 2003 and 2004, I made this prediction to friends: Within the next generation or two, more women […]

The Silent Revolution: Understanding Ourselves

As I had mentioned in The Rise of Intuition, the biggest advancement we’ll see in the next five to fifteen years will not be in biotechnology, cloud computing, medical treatments, alternative energy, personal computing devices or any other tangible technology. It will be in understanding ourselves as human beings. Technology and new research methodologies are […]

Correlation: High Testosterone and Poor Risk Assessment

When I’ve written about the illusion of free will, I’ve focused on the advancement of technology and research methodologies to uncover subconscious thought patterns. However, these advancements are also discovering a connection between chemical reactions and some of our emotions. In the September 24, 2011 issue of The Economist, the article, “Rogue Hormones,” reports on […]

Illusion of Free Will Revisited

I decided to revisit the illusion of free will after running across two other articles reinforcing it. As technology and research methodologies advance, we are finding more and more that biological and psychological factors heavily influence us without our knowledge, further eroding the rational actor theory. This theory forms the basis of many decision-making models […]

People Easily Make False Confessions

When we approach problems too logically and reasonably, we tend to place too much faith in the dominance of consciousness and to discount subjective influences that vary by person. For example, the Innocence Project, by using DNA evidence, has helped to exonerate 271 people wrongly convicted of crimes, but almost a quarter of these people […]