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Education Bias (Pt 5): Understanding vs. Appreciation

This entry is part 4 of 4 in the series Education Bias

This entry is part 4 of 4 in the series Education BiasSomeone once asked, “Mike, do you think people understand you?” “No,” I answered. “Does that bother you?” “No.” “Why not?” “Well, it’s very difficult, if not impossible, to understand yourself let alone someone else. Heck, even science doesn’t understand completely how we work. So, […]

Personality is our Politics

People often believe that political views are a battle of ideas. In reality, they are more a battle of personality types. People also believe people are important. “I am a people person,” is a common self-descriptor. Daily though, we discount people without consciously realizing we do. For instance, saying politics is a battle of ideas, […]

Anatomy of Events

When we examine events, we tend to look at them too narrowly and statically. The advantage of the schematic in this post is to remind us of two things regarding the anatomy of events: We tend to overestimate our influence and underestimate or ignore other influences especially if we are optimistic. All forces are moving […]

Clausewitz’s Friction: Difference between Plans and Reality

Carl von Clausewitz’s book, On War, greatly influenced my business ideas especially his short chapter on “Friction in War.” Essentially, there is a difference between plans and reality. That difference is “friction”: Reality – Plans = Friction While the difference is relatively simplistic and obvious on paper, in reality we often discount the amount of […]

Leadership Lesson from Wobbly Furniture

The relentless advance of technology and research methodologies is accelerating our understanding of ourselves and constricting the domain of free will (more). The article, “Tall, Dark and Stable” (The Economist, July 14,2012 edition), reports the work of David Kille, Amanda Forest and Joanne Wood (University of Waterloo) finding that “the stability of chairs and tables […]

Creative Innovation (Pt 6): People Mix

This entry is part 6 of 15 in the series Creative Innovation

This entry is part 6 of 15 in the series Creative InnovationIn previous posts of this series, I covered accepting disruptive personalities, allowing spontaneity and creating conditions for interactions. Underlying these are people. These are processes akin to cooking; thus, people are the ingredients. What mix, what proportions, how much of each ingredient do we […]

Extremely Unified Groups: More Aggressive, More Destructive

Groups change people; a person in a group is very different alone. Subliminal influences encourage groups to accept those who adopt its ways and to excommunicate those who don’t. Since new approaches disrupt the status quo, creative people often fall in the latter. The Stanford Prison Experiment (August 1971) clearly showed what can happen to […]

Body – Emotion Connection: People Are Very Different

People are different. However, we tremendously underestimate how different we are. We often think someone is purposely trying to upset or harm us when in actuality it’s personality differences. Carrie Arnold’s article, “Inside the Wrong Body” (Scientific American Mind, May/June 2012 edition), is an example of our tremendous differences. She discusses interoception: “awareness of the […]

Emotional Self-defense for Sensitive People (Pt 8): Decision Making

This entry is part 8 of 9 in the series Emotional Self-defense for Sensitive People

This entry is part 8 of 9 in the series Emotional Self-defense for Sensitive PeopleA reader emailed me asking: What are the advantages and disadvantages of sensitivity in decision making, especially in buying and selling? All the advantages and disadvantages stem from sensitive people (SP) tending to be more in tune with the emotions of […]

Real-time Personality Assessment (Pt 2): Important Qualities

This entry is part 2 of 5 in the series Real-time Personality Assessment

This entry is part 2 of 5 in the series Real-time Personality AssessmentThe downside of many personality tests is that you need to administer them. Yes, some will teach you how to assess without doing that, but you must learn their system. In reality, we can all develop and do a real-time personality assessment. In […]

People Easily Make False Confessions

When we approach problems too logically and reasonably, we tend to place too much faith in the dominance of consciousness and to discount subjective influences that vary by person. For example, the Innocence Project, by using DNA evidence, has helped to exonerate 271 people wrongly convicted of crimes, but almost a quarter of these people […]

Change Taste without Changing Anything about the Food

This post is similar to my previous post about changing the message by how people feel about the messenger. In the case of food, you can alter the taste of it by altering how people feel about the food. One way is to alter how you describe the food. Apparently, PepsiCo is conducting extensive research […]

Placebo Service: Creating Options

Intuitive approaches, ones that influence people on an emotional, often unconscious level create additional options for almost any problem, especially if they involve people. Too often though, we look at problems objectively: we solve problems rather than alter how people feel about them. Customer service is fertile ground for intuitive approaches. In the May 2011 […]

People Believe Their Perceptions Over Facts

We often hear, “People will believe what they want to believe,” the Henry Louis Mencken quote. We also find that people will tend to hold onto their perceptions once knowing the facts. A Special Report about Democracy in California by The Economist in its April 23, 2011 edition contained the article, “What Do You Know?” […]

Everyone’s a People Person until People are the Problem

How many times do we hear, “I’m really a people person”? Yet, when people are the problem, we can’t find those folks in the country? It’s not unusual for employers to say, “My people make my business,” and then in the same breath say “The worst part about running a business is dealing with the […]